Mystery Shopping & Training
Heuchenne Bauge specializes in mystery shopping and mystery guest, followed by training. We focus our activity mainly on boutique hotels and restaurants but we are also open to other industries like banks, hospitals and boutiques. We tailor design the survey to fit your needs and we work with a team of mystery shoppers (guests) who conduct the secret visits. Within a few days, a detailed report will be submitted to you, to help you identify the areas of concern and address a way to improve service quality for your discerning guests.